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Auto Parts Distribution · Order-to-Ship Operations

How SMG Autoricambi runs sales, stock & purchasing as one order-to-ship flow

Every sale kicked off a manual scramble. Check stock in one place, raise purchase orders in another, track shipping somewhere else, with no single view of orders, inventory, suppliers, or customers.

Custom build

Quick, on point, and they understood my business requirements from the start. I’ll always work with SCU.

DavidFounder · SMG Autoricambi · Switzerland

The challenge

The problem

SMG Autoricambi sells automotive parts, and every order ran through a chain of disconnected steps. A sale came in, someone checked stock, someone else raised a purchase order if it wasn’t available, and shipping was tracked separately. Nothing tied it together.

  • Sales, stock, and purchasing lived apart

    Orders, inventory, and supplier POs were tracked in different places, so a single order's true status was never in one view.

  • No link between a sale and sourcing

    When a part wasn't in stock, raising the purchase order, tracking it, and tying it back to the waiting customer was all manual.

  • No visibility or analytics

    Phases, statuses, customers, and performance lived in people's heads and spreadsheets, not in a system anyone could query.

How we built it

The build

We built David one system for the entire journey, from the customer sale, to finding the part in stock or raising a purchase order, to shipping it out, with every order, supplier, customer, and number in one place.

  • Sales orders as the entry point: every customer order starts here, with its items, customer, value, and a clear phase and status.
  • Inventory check built in: if the part is in stock it's reserved and picked; if not, a purchase order is raised automatically and linked to the waiting order.
  • Purchase orders & suppliers: incoming stock is tracked against the sales orders depending on it, so nothing arrives unaccounted for.
  • Shipment tracking & phases: every order moves through clear phases (sourcing, picking, packing, shipped), with status visible end to end.
  • Customers & analytics: customer records plus live dashboards on sales, fulfillment, stock levels, and lead times.

Inside the platform

Three of the modules we shipped. Illustrative reconstructions, not screenshots of live data.

smg-ops.app/sales-orders
SMG Autoricambi · Sales Orders
8 open orders
Search order, customer, part…
Source: All ▾Phase: All ▾
OrderCustomerItemsSourcePhaseValue
SO-4821M. RossiBrake pads ×2In stockPickingCHF 240
SO-4822Garage LuganoAlternatorPO raisedSourcingCHF 410
SO-4820A. KellerOil filter ×6In stockShippedCHF 78
SO-4819AutoZug AGClutch kitBackorderAwaitingCHF 690
SO-4818P. BianchiSpark plugs ×8In stockPackingCHF 96
Open orders
8
Awaiting stock
3
Shipped · MTD
96
Revenue · MTD
CHF 48k
Sales orders dashboard.Every order in one view. Customer, items, whether it’s in stock or on a PO, its phase, and its value.
smg-ops.app/orders/SO-4822/flow
SMG Autoricambi

Order-to-ship flow

One pipeline
Customer sale
SO-4822 · Garage Lugano
Stock check
In stock → reserve · else → PO
Purchase order
PO-1190 → supplier
Ship to client
Tracking + invoice
Order timeline · SO-4822
09:14Sale created. Alternator ×1 for Garage Lugano
09:14Stock check: 0 on hand → purchase order PO-1190 raised
11:02Supplier confirmed · ETA 2 days
, On receipt: stock booked in, reserved & picked for SO-4822
, Shipped to client with tracking + invoice
Order-to-ship flow. Sale → stock check → reserve from stock or raise a purchase order → ship to client. The timeline records every step automatically.
smg-ops.app/inventory
SMG Autoricambi

Inventory & analytics

Live
PartOn handReservedStatus
Brake pads (front)
BRK-220
426OK
Alternator 90A
ALT-118
01Reorder
Oil filter
OIL-006
13012OK
Clutch kit
CLT-540
34Low
Orders · last 7 weeks
Fill rate
97%
Avg lead
1.8d
Inventory & analytics. Live stock with reorder flags, plus dashboards on orders, fill rate, and lead times.

Results

One order-to-ship flow

Sales, stock, purchasing, and shipping run in a single system instead of scattered tools.

Auto-sourcing

Out-of-stock sales raise a purchase order automatically, linked to the order waiting on it.

Full visibility

Every order's phase, status, customer, and value at a glance, so nothing slips.

Analytics built in

Live dashboards on sales, fulfillment, stock levels, and lead times.

If your orders run across disconnected tools

We build the system that ties sales, stock, purchasing, and shipping into one flow.